We are looking for Customer Service Advisors (temp and permanent options)

Department: Operations
Hours: 40 hours per week.
Start times: 09:30 - 18:00
Location: EMaC Head Office, Crewe
Starting salary: £16500pa + bonuses
Probationary period: 3 - 6 months DOE

Role Purpose:

The role will consist of answering inbound calls from customers and dealerships regarding their Service Plan, plus you’ll help with general administration and support us in delivering a top class service to our customers. Taking ownership of queries, you’ll get to know customers and help administrate their plan to suit their needs.

Responsibilities and Duties:

We’re looking for more great characters. Good communicators and listeners who enjoy talking to people and take pride in their work. You should:
  • Enjoy delivering great customer service .
  • Have the flexibility to adapt to change in a fast-paced environment.
  • Be well organised and passionate about providing a great service.
  • Enjoy variety and learning new skills
  • Have a keen attention to detail and be PC literate.

If you are interested please send your CV and to HR@emac.ltd.uk

Upon successful Application we will arrange an interview. If you would like more information on the roles available, please contact me as I will be more than happy to assist.

Apply for this vacancy